Weve Hit a Snag We Hit a Snag Please Try Again in a Bit
Hi AnilY(2),
For united states of america to know more about the consequence I would like to ask;
- How do you access your business relationship? Is information technology through a web browser, web electronic mail or mobile phone?
- Does the upshot happen when you are using a different browser or calculator?
- Have you received any error or default messages when y'all transport or receive any email?
- Kindly verify what do you hateful "Outlook" Is it Microsoft Function Outlook or Outlook.com?
We recommend that you may please optimize and upgrade your browser to make certain that it isn't contributing to this issue. This will likewise serve as an initial troubleshooting step to clean up unnecessary clutter in your hard disk and improve browser performance.
To practice so, please visit the links beneath:
http://windows.microsoft.com/en-united states of america/windows/outlook/supported-browsers .
http://www.wikihow.com/Clear-Your-Browser's-Cache
You may also endeavor the steps below:
1. Go to https://account.live.com.
ii. Under Other options click on Connect with HTTPS.
iii. Choose Use HTTPS automatically.
four. Click on Save.
If the outcome yet persists please permit us know.
Thanks!
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The problem is persisting after trying all of the above. It is only affecting one of my accounts. I accept other Outlook/hotmail accounts that are working. Here are answers to your questions:
- Access your account through a web browser, spider web email (non sure what the deviation is between web browser or web email) I'm using "alive.com" on the computer.
- Does the consequence happen when y'all are using a different browser or computer? It happens using a unlike browser. I haven't tried a different computer
- Have you received whatsoever error or default messages when you transport or receive any email? Yep "Outlook wasn't able to complete this asking. Microsoft may contact you about any issues you report." when I tried to send an email. However the email was sent and it was received past a different hotmail account.
I sent an email from a different hotmail account to the trouble account and it is listed as sent but it was not received. - Kindly verify what do you mean "Outlook" Is information technology Microsoft Office Outlook or Outlook.com? It is Outlook.com
Nosotros recommend that you may please optimize and upgrade your browser to brand certain that it isn't
I tried this and the other things merely it didn;t help. I also shut down my computer and restarted but no change,
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Similar many others I am getting the same message.
"
I keep getting Sorry, something went wrong. Please endeavour again, or refresh the page. If you keep seeing this message, go to Service status to check if there's a problem with Hotmail.
I keep getting a yellow box at the superlative of my email page....
Sad, something went wrong. Please endeavor again, or refresh the page. If you proceed seeing this message, get toService status to bank check if in that location's a trouble with Hotmail. Can someone please answer this question/problem?"
I admission my post through my internet browser. I never had this issue before Outlook took over---
I feel like I accept to refresh my e-mail every few seconds-- my enshroud is cleared many times a twenty-four hours-- it is annoying to exist told that something is ALWAYS wrong with Outlook/Hotmail.
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Hi doodle121458,
Welcome to Microsoft Community!
I can encounter that being unable to access your mailbox is not a very pleasant experience for you and understand your level of discomfort. It would be more helpful if you tin provide us more details nigh your result. Delight refer to the guide questions below and then we can identify the possible cause of your concern and provide you the troubleshooting steps to resolve it: Please mail service dorsum your answers so we tin can further assist you with your concern. Cheers,
Alix Xedjhidee
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I never said I was unable to access my mailbox. I am not certain where you read that.
What I said is that I am constantly getting the bulletin that "in that location is something wrong, please refresh. I get this anytime I try to expect at a message, clear a mailbox, etc. I am spending majoring of my time refreshing Hotmail/Outlook.
I never had this issue before Outlook took over.
I can't answer about another browser because I just employ Google Chrome.
I tin can't respond about using some other computer considering I only accept the ane laptop.
I can't answer almost using other Microsoft accounts because this one is the just one I have.
All I know is that I, and many others, keep getting the same message about 'something is wrong'.
I clear my enshroud, I make sure there are no bug on you primary site, etc.
Delight set up this-- I am not the only 1.
Sharon
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Hi,
The reason why we are asking such questions is for us to determine where the problem is coming from. Now, we would like you to try other browsers so we can make sure that it is not causing the result, please refer on the link beneath for the list of browsers that is supported past Outlook:
Which browsers are supported past SkyDrive, People and Outlook.com?
Feel free to ask if you have more than questions.
Thank you
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I understand why you are asking the questions-- I was answering them. I was non disputing the reason you lot were request.
All I questioned was where you got the thought I couldn't access my mail-- I never had said that. I said I was being told something was incorrect-- that doesn't imply that I couldn't access mail service.
As for other browsers I take no other browsers on my figurer. IE eight/9 crashes many of the applications I use on the computer. Firefox is extremely laggy. I have only used Google Chrome for years.
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Hello,
I apologize for the confusion. Let's motion on to resolving this event. We would similar to isolate the outcome by using another estimator or browser if this is possible on your cease.
I would similar you to change your password to re-plant the connectedness of your business relationship from the server. Y'all can follow the steps provided in the article below:
Outlook.com: Forgotten password or other sign-in bug
After resetting your password, please sign in to your account and detect if yous will still encounter the same error message. If event persists, get back to u.s. with the afflicted email address so that we can check information technology on our cease. Please refer to the private message I created for y'all and post the affected e-mail accost there. I initiate private message to continue your e-mail address from public view.
Note:
You need to click the notification that states "You lot have a individual reply to this message. Click hither to read information technology on our secure private message section," or by clicking the "Private Messages" tab.
Nosotros will be waiting for your reply.
Give thanks you lot.
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well said sharon
i have same problem constantly and it is doing my head in and wasting my time
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Hi colinmannix,
Cheers for posting your query in Microsoft Community Forums.
From the description, you were also getting an error "Pitiful, something went incorrect. Please try once again, or refresh the page..." while navigating in your mailbox. If this is correct, let me assistance you lot with your result.
I can only imagine the inconvenience this issue might have caused you. Electronic mail is a critical part of our everyday lives and plays a crucial office in how we get things done. Please follow the troubleshooting steps below so we can further isolate the issue.
* Check service status to ensure that there are no server issues hosting your business relationship, to do this please sign in hither https://condition.live.com/ . * Access your business relationship on other Outlook.com supported browser and check if you lot will meet the same outcome. Follow this link to view which browsers are supported by SkyDrive, People and Outlook.com? * Delete cookies/temporary Internet files, optimize browser or reset your IE settings by post-obit the steps on this link . This will clean up unnecessary clutter and improve your browser's performance. For instructions on how to optimize other browser,delight click here. If issue persists, you lot can write back to usa and nosotros volition be happy to assist you lot further. Thanks, Cherry
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Source: https://answers.microsoft.com/en-us/outlook_com/forum/all/sorry-something-went-wrong-please-try-again-or/4103a793-9375-461f-8b27-929ec8a33e70
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